Engineering sales, running alongside customers on site.
K. Adachi
Machine Solution Division /
Joined in 2015
Profile
After majoring in brewing science at university, a love of cars and motorcycles and a chance meeting through recruitment brought him to HAMABO. He became absorbed in the fun of proposing machines and has been doing it ever since. In his fourth year he was posted to Bangkok, Thailand, as the person in charge, which broadened his outlook both at work and in private life.
Q.1
Please tell us about your current work and your role.
Centered on machine tools and labor-saving proposals for automotive plants, including projects worth hundreds of millions of yen.
I mainly propose and sell machine tools and labor-saving equipment, chiefly to automotive plants. What I propose varies greatly with each customer's site and needs. There are many one-off equipment sales, but we also handle cases where several parts machining lines are discussed together, and I sometimes work with a customer on projects worth hundreds of millions of yen in our orders alone. I make a point of being involved throughout, from specification meetings and site visits to delivery and acceptance. I also try to be involved as much as possible in following up the trade shows HAMABO has been taking part in actively in recent years. Trade shows are a place to meet new customers, and quite often they develop into real projects, which naturally widens the range of what I can propose.
Q.2
What do you think makes HAMABO distinctive?
Not “sell it and done”, but being the one they call first when something goes wrong.
While wholesale distribution often has an image of "sell it and you are done", HAMABO stands for engineering sales and is characterized by staying much closer to the customer. In concrete terms, we do not stop at proposing a product: we are involved throughout, from specification meetings and site visits to follow-up after installation. What makes me happiest is being the first person they call when a problem appears after a machine has been installed. Even within B2B, our customers are professionals in their field. Being told by people like that "when in trouble, call HAMABO" is, I think, the greatest strength of what HAMABO will be in the years ahead.
Q.3
"Bridging the present and the future."
What kind of future does your work build a bridge to?
Making the most of a trading company’s strengths, growing together with customers in an era of change.
With a declining birthrate, an aging society and new services appearing, manufacturing is going through a major transformation. Precisely because of that, the strength of a trading company that is not tied to specific products and can propose anything becomes even more valuable. Machines and robots may look like a narrow product range, but in fact they share many common structures, so I feel we can respond even as the items we handle change. Experiencing overseas sites during my posting in Thailand made that view much firmer. First I will do my best in the work I already have, while keeping my antenna up for new products. I want to be someone who can respond to any change in the times together with our customers. I believe that, built up over time, is the foundation for sustainable growth both for me and for the company.
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